Help Center

Plan and subscription

See your current plan, track usage and upgrade when you need more.

See your plan and usage

In Settings → Subscription you can see your current plan and the period's usage.

Upgrading

To change plans, open Upgrade. The Pro plan unlocks, among other features, digital prescription signing with an ICP-Brasil certificate.

The Pro free trial is available once per account. If you have already used the trial (even if that subscription was canceled or ended due to failed payments), a new subscription starts billing immediately, with no new free period.

On mobile, the More screen also shows your plan right below your name — tapping it takes you to subscription management (or straight to the upgrade flow on the free plan).

Pro fair-use policy

Pro is built for a real clinic's day-to-day and comfortably covers any vet's routine — recording consultations, chatting with Mima and creating prescriptions freely.

To protect the service against abusive or automated use, Pro follows a fair-use policy: very high monthly limits on recording hours, AI chats and image generation — meant only as a safeguard, so normal usage never reaches them.

If in a given month you do hit one of these limits, the app shows a message inviting you to get in touch — and we'll adjust it for your case. There is no automatic extra charge.

Next steps

Didn't find what you were looking for?

Reach us at [email protected] or ask Mima, the AI assistant inside the app.