Help Center
Learn everything about AllEars.Vet — from your first recording to a signed prescription.
Getting started
Create your account and record your first consultation in minutes.
Consultations & recording
AI recording, review, summaries and medical records.
Recording consultations
Record a consultation with one tap, prepare it beforehand if you want, and watch the AI identify data live.
Review, summary and medical record
The summary and medical record are generated automatically when you stop recording; the post-consultation review is optional and only reprocesses if you change something.
Consultation templates
Customize the context and the clinical-record structure the AI generates, and pick the right template when recording.
Patients & guardians
Records, filters and links between patients and guardians.
Prescriptions & digital signature
AI prescriptions, prescription types and ICP-Brasil digital signature.
Creating prescriptions with AI
Create prescriptions from the consultation, set up your letterhead and edit everything before signing.
Prescription types
Simple, controlled compounded and special control prescriptions — when to use each one and what each type requires.
Digital prescription signing
Sign prescriptions with an A1 ICP-Brasil certificate, validate via QR Code and create new versions when needed.
Mima assistant
The AI assistant that answers about your patients and the app.
Account & preferences
Profile, security, plan, language, appearance and widgets.
Account and security
Password, Google and Apple sign-in, profile, CRMV and how to log out.
Plan and subscription
See your current plan, track usage and upgrade when you need more.
Language and appearance
Light or dark theme, language, time zone, country and measurement units.
Mobile widgets and shortcuts
Start a recording or create a prescription straight from the iOS and Android home screen.
Didn't find what you were looking for?
Reach us at [email protected] or ask Mima, the AI assistant inside the app.