Centro de Ayuda
Aprenda todo sobre AllEars.Vet — de la primera grabación a la receta firmada.
Getting started
Create your account and record your first consultation in minutes.
Consultations & recording
AI recording, review, summaries and medical records.
Recording consultations
Record a consultation with one tap, prepare it beforehand if you want, and watch the AI identify data live.
Review, summary and medical record
The summary and medical record are generated automatically after the recording; the post-consultation review is optional, and skipping it gets the record out sooner.
Consultation templates
Customize the context and the clinical-record structure the AI generates, and pick the right template when recording.
AI automations
Choose what the AI does on its own in the consultation, like suggesting the prescription and the charge, completing the patient's record or showing live suggestions.
Patients & guardians
Records, filters and links between patients and guardians.
Patients and guardians
Register, search and organise patients and guardians — even in the middle of a consultation.
Import data from another system
Bring your patients and guardians over from SimplesVet or Vetsmart (with the clinical history), with a preview before anything is saved.
Guardian access (portal)
Invite the pet parent to follow their pets' vaccination card, upcoming doses and prescriptions — you choose item by item what they see.
Exporting a patient's medical record
Create a PDF with the patient's whole history (consultations, vaccines, prescriptions, exams and documents), ready to hand to the guardian.
Prescriptions & digital signature
AI prescriptions, prescription types and ICP-Brasil digital signature.
Creating prescriptions with AI
Create prescriptions from the consultation, set up your letterhead and edit everything before signing.
Prescription types
Simple, controlled compounded and special control prescriptions — when to use each one and what each type requires.
Prescription templates
Save the prescriptions you repeat as templates and create new prescriptions in seconds, with the text already filled in.
Signatures (digital and handwritten)
Sign prescriptions and documents with an A1 ICP-Brasil certificate or a photo of your signature — and understand the legal weight of each.
How to issue a digitally signed veterinary prescription
Step by step to set up your CRMV, MAPA number and ICP-Brasil certificate and issue your first signed prescription in AllEars.Vet, with a checklist.
Documents
Terms, certificates, reports and declarations with letterhead and variables.
Mima assistant
The AI assistant that answers about your patients and the app.
Mima, the AI assistant
Ask about patients and consultations, request changes to records and prescriptions, and get app help.
Guides — drug guide, breeds, vaccines, diets and protocols
Look up dosing by species, breed predispositions, vaccination protocols, therapeutic diets and step-by-step clinical protocols inside the app or on the public site.
Account & preferences
Profile, security, plan, language, appearance and widgets.
Account and security
Password, Google and Apple sign-in, profile, CRMV and how to log out.
Plan and subscription
See your current plan, track usage and upgrade when you need more.
Clinics and teams
Create a shared workspace for your clinic, invite the team and work with shared patients and history.
Language and appearance
Light or dark theme, app and consultation languages, time zone, country and measurement units.
Support and feedback
How to open a support ticket inside the app, follow the replies and send feedback.
Mobile widgets and shortcuts
Start a recording or create a prescription straight from the iOS and Android home screen.
Notifications
Where to find everything the app has told you, what each notification type means, and how to turn off what you don't want.
Agenda & reminders
Automatic reminders, calendar, protocols and the vaccine card.
Agenda, reminders and protocols
The agenda that fills itself — reminders created from consultations, month calendar, protocols and the vaccine card.
Booking page
Your own public Calendly-style link: share it on WhatsApp or your Instagram bio and get bookings straight into your Calendar.
Automatic WhatsApp messages
Vaccine, recheck and appointment reminders, the portal invite and the visit summary sent on WhatsApp automatically, with your clinic's name.
Reports
Lists to filter, print and export — due doses, birthdays, reactivation and adherence.
Reports
The reports hub — the Clinic dashboard with consultations, revenue and performance per veterinarian, plus lists to filter, print and export.
Finance — charges, payments and Pix
The charge starts at the consultation — the AI suggests the items, you confirm, receive by Pix or card and track what is outstanding.
¿No encontró lo que buscaba?
Escríbanos a support@allears.vet o pregúntele a Mima, la asistente de IA dentro de la app.